If you need help with an existing policy, include the policyholder’s name, insurer, and a general description of the issue. Do not include account numbers, Medicare numbers, Social Security numbers, medical details, or payment information in a general email or website form. For urgent medical needs, contact a healthcare professional or emergency services. For claim decisions or time-sensitive appeals, follow the instructions in your official plan or policy notice.
What Happens Next?
1. A team member reviews
your request during
business hours.
2. We contact you using the
method you selected.
3. A licensed agent asks a few questions to understand
the help you need.
4. If an appointment makes sense,
we schedule time and explain
what to bring.
Let’s Talk About What Matters to You
You do not need to arrive with every answer. Tell us what is changing, what feels confusing, or what you want to protect, and we will help you find a clear place to begin.
Form privacy notice
Please do not include Social Security numbers, Medicare numbers, medical records, banking information, or other highly sensitive information in this form. By submitting, you acknowledge the Privacy Policy and authorize Mr. Medicare to respond to your request using the contact method you select. Consent to marketing calls or texts must be presented separately when required and is not a condition of purchasing goods or services.